What began as a lovely day at a local theme park quickly became a nightmare for the mother of a disabled child.
Sophie Figg, her sister Louise and their friend organized a group trip to the Gulliver's Land amusement park with their children, including her son Harrison. But before they could even get into the park they were confronted by an employee.
Figg had bought a ticket for herself and a child's ticket for Harrison, but the employee asked her to stand Harrison beside a height board to make sure he was under 3 feet tall and qualified for his discounted ticket. This came as a shock to Figg, since 3-year-old Harrison is a wheelchair-user and can't stand up.
Harrison was born with septo-optic dysplasia, a condition that leaves him with a partially formed brain. Harrison is blind, depends on a feeding tube, and uses a wheelchair to get around. But Figg says park employees asked her to "prove" that her son is disabled.
"I know not all people with disabilities are in a wheelchair but it's common sense to see that if someone is in one, then they are disabled," she explained. But Figg says a manager at the park "laughed and walked off" after accusing Harrison of being over the height limit.
After being kept at the gate for almost an hour, Figg was finally told to "pay for him now and you can measure him later" if she wanted a refund.
In the end Figg was forced to hold Harrison beside the board to prove he was under the height limit. Instead of apologizing, the park actually blames Figg for the way her son was treated.